Thriving workplaces aren't built by the loudest voices.
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Most workplaces invest heavily in communication training, but how much attention do we give to listening?
When people feel genuinely heard at work, something shifts. Trust builds. Bias shrinks. Belonging grows.
In this free myosh Academy webinar, host Kristina is joined by workplace psychologist Dr Natalie Flatt Ph.D (Co-founder, Connect Psych Services) for a thought-provoking conversation on one of the most underrated leadership skills of our time.
Together, they explore the psychology behind listening, how unconscious bias shapes the way we hear and interpret others, and why curiosity may be the most powerful tool leaders have for creating cultures of psychological safety, inclusion, and genuine connection.
With up to five generations now in the workforce and psychosocial risk regulations tightening across Australia, the ability to listen , really listen, has never mattered more.
Key Takeaways
Who Should Watch
This session is ideal for HR professionals, people leaders, safety and WHS managers, DEI practitioners, team leaders, and executives who want to create healthier, more inclusive workplace cultures.
About the Presenter
Dr Natalie Flatt Ph.D | Co-founder & Psychologist, Connect Psych Services
Dr Natalie Flatt is a psychologist and co-founder of Connect Psych Services. With a background in psychology management and a passion for early identification and intervention, Natalie has dedicated her career to corporate wellness, helping employees, leaders, and teams across industries navigate stress, communication, and self-care. She has spoken on podcasts, sat on industry panels, and delivered keynote addresses across a wide range of sectors.

The myosh Academy is home to regular webinars on workplace health, safety, environment, and quality, with contributions from select partners.
Organisations across the globe have been using myosh to manage and improve work safety for over 20 years. Our highly configurable, cloud-based safety solution features over 50 pre-configured modules. All modules integrate with one another, and with a Custom subscription you can opt to build you own new modules with us.